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How do I place a customized order?

You can send us a message on Whatsapp by clicking here.

Can I customize the dimensions of the garment?

Yes, you can customize any aspect of the garment's dimensions, including increasing or decreasing the top or bottom, adjusting the chest or hips, or lengthening the sleeves.

Can I customize the embroidery?

We are happy to move the embroidery to a different position on the garment or use a different design from our selection. However, we cannot create custom embroidery designs.

I want a different color for the garment or embroidery. How do I request that?

If the color of the garment or embroidery you want isn't listed in the style you like, we can create the garment based on your specific color and embroidery preferences.

Is there an extra charge for customization?

Most customizations are free of charge. However, if you request a size larger than what’s offered on the website, there will be a 15% upcharge. We can make sizes up to 5XL. All custom orders need to be prepaid.

What if I don’t like my customization?

If the garment has a significant error in sizing or doesn't match the requested specifications, we will replace it. However, all other customizations are non-refundable and non-exchangeable.

Can I make multiple customizations on the same garment?

Yes, you can request multiple customizations, such as altering the garment dimensions, adjusting embroidery placement, and selecting custom colors, all on the same order.

How long does it take to complete a customized order?

Custom orders typically take 2 weeks to complete, depending on the complexity of the customizations. We’ll keep you updated on the progress of your order.

Can I request custom fabric or material?

No